Job Description

Shift: 8AM - 5PM; Mon-Fri (ENTRY LEVEL ROLE)
Position Summary
This position is responsible for accurately creating, filing & managing the Warranty Claims process.
Essential Functions

Generate & Submit Warranty claims daily

Code claims with pertinent mfg required information

Manage ongoing/pending Warranty claims

Allocate Packing Slips/Shipping labels & Required Information to Shop Terminals

Maintain a good working relationship with OEs, Suppliers & Shop Terminals

Generate Weekly/Monthly Warranty Recovery Reports

Assist with special projects

Continuously improve Warranty claims processing procedure

Distribute weekly Warranty updates to Maintenance Directors, Managers & Lead Technicians

Escalate pending and/or ongoing concerns to Warranty Supervisor

Active cooperation with other essential department members and outside vendors

Qualifications

High School diploma or equivalent

Minimum of 2 years of general Warranty experience.

Excellent Communication skills to strengthen relationships with OEs & Suppliers.

Exceptional organizational skills; ability to manage workload in a timely manner with minimal supervision.

Outstanding customer service and follow-up skills.

Types an average of 40 wpm.

Knowledgeable of Microsoft Office Suite, particularly Word, Outlook & Excel.

Prior experience with VMRS codes is preferred.

Must be dedicated and driven individual.

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

Promote positive work habits including effective and timely communication, teamwork, and respect for co-workers.

Provide constructive guidance to other employees and representatives of third parties.

Contribute to providing the highest quality of products and services to customers.

#LI-ONSITE

#LI-AM1

#NDHP

Job Tags

Work at office, Shift work

Similar Jobs

Lockheed Martin

Cyber Security Job at Lockheed Martin

...accountability, and procedures e.g. troubleshooting on COMSEC devices, inventory, inspections, loading keys, etc What Were Doing Lockheed Martin is a cybersecurity pioneer, partner, innovator and builder. Our amazing employees are on a mission to make a difference in the...

Ledgent Technology

Workday Specialist HCM Job at Ledgent Technology

...Location: Chatsworth, CASUMMARY Under general supervision, the Workday Specialist, P&C will serve as a key contributor in the administration... ..., and optimization of our Workday Human Capital Management (HCM) system. This position collaborates closely with People &...

RecruitWell

Physician Surgery-Neurosurgery - Competitive Salary Job at RecruitWell

...clinical and technical skills with experience in the latest neurosurgical techniques. The recruitment focus is in operative general neurosurgery, specifically spine. No visa candidates unfortunately Organization Information Employed by a health system...

RDA

Data Scientist Job at RDA

...Data Scientist Machine Learning & Predictive Analytics About the Role RDA is a digital transformation consultancy helping future-ready enterprises solve complex business challenges through AI, strategy, and customer experience. Were expanding our data capabilities...

Texas Tech University

Graduate Online Student Advocate Job at Texas Tech University

The Online Student Advocate will provide comprehensive, personalized support to online students, helping them navigate academic and administrative processes, and connecting them with institutional resources. This role is essential in ensuring the success and well-being...

Warranty Claims Processor Job at Kenan Advantage Group, North Canton, OH

MFc0RDQrbERiMWFTNHEyREJ0eHRkZHhaRUE9PQ==