Systems Operations Engineer Job at Strategic Staffing Solutions, Charlotte, NC

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  • Strategic Staffing Solutions
  • Charlotte, NC

Job Description

Job Description

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.

"Beware of scams. S3 never asks for money during its onboarding process."

Job Title: Systems Operations Engineer
Contract Length: 12+ Month contract
On site work
Location: Charlotte, NC, Chandler, AZ, or Las Colinas, TX

Ref# 245955

Seeking professional to support Cybersecurity Technology operations. This role operates within a fast-paced, high-demand environment and requires strong incident, change, and problem management capabilities, along with the ability to communicate effectively across all organizational levels, including senior leadership.

Key Responsibilities

  • Manage and develop multiple business functional areas with a focus on long-term strategies, policies, and process improvements
  • Identify opportunities for process improvement and risk control development to ensure operational efficiency
  • Lead execution of technology initiatives, ensuring solutions are properly designed, integrated, and controlled
  • Interpret and develop policies and procedures impacting operations, quality, and organizational capabilities
  • Collaborate with cross-functional teams to align objectives and secure necessary resources
  • Support change planning and delivery processes to ensure timely, high-quality execution
  • Implement measurement, reporting, and portfolio management routines for visibility across change lifecycle
  • Ensure adherence to cybersecurity and enterprise change management procedures
  • Drive continuous improvement in operational excellence and risk mitigation
Required Qualifications
  • 8+ years of Service Management experience or equivalent (work experience, training, military, or education)
  • ServiceNow experience
  • ITIL knowledge (Service Management principles)
  • Proficiency in Microsoft Office products
  • SharePoint experience
  • Strong analytical skills
  • Professional communication skills
  • Strong presentation skills and ability to present
Preferred Qualifications
  • Financial services industry experience
  • Experience with large-scale operational transformation initiatives
  • Experience designing and implementing ITIL methodologies and reporting analytics
  • Understanding of Agile and product management
  • Strong written and verbal communication skills
  • Ability to develop independent viewpoints and lead problem solving
  • Bachelor's degree or higher preferred
delivery.

Key Responsibilities
  • Provide general office support, including:
    • Processing incoming and outgoing mail (checks, stock certificates, tax forms)
    • Scanning and document handling
  • Manage travel and expense coordination:
    • Book travel arrangements
    • Process expense reports for team members
  • Deliver administrative support to teams:
    • Maintain calendars and schedules
    • Answer and route phone calls
  • Coordinate and support office events:
    • Schedule and manage conference rooms
    • Order catering and supplies
    • Print and prepare materials
    • Coordinate interview schedules
    • Liaise with building services
    • Greet and assist visitors
  • Support client servicing efforts:
    • Assist internal teams with operational tasks
    • Maintain a strong focus on customer service and operational excellence
Required Qualifications
  • Proficiency in:
    • Microsoft Word
    • Excel
    • PowerPoint
    • Outlook
  • Minimum of 2 years of experience in a professional corporate environment
  • Strong:
    • Written and verbal communication skills
    • Organizational and multitasking abilities
  • Ability to work effectively in a:
    • Team-oriented environment
    • Fast-paced setting
  • Professional demeanor and communication style
  • Strong critical thinking skills and sound judgment
  • Demonstrates integrity, reliability, and professionalism
Preferred Qualifications
  • Bachelor's degree (preferred, not required)
  • Interest in financial services (entry-level candidates welcome)

Job Tags

Contract work, Work experience placement, Work at office

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