Job Description

Non-Emergency Medical Transportation (NEMT) Driver

Chicago, Illinois, United States

About the Job

Non-Emergency Medical Transportation (NEMT) Driver

Company: Dream Care Rides Location: Chicago Heights, IL & Surrounding Areas Schedule: Weekdays | Early Morning to Late Afternoon Vehicle: Company Vehicle Provided

At Dream Care Rides, we help individuals reach life-sustaining medical appointments with dignity, care, and safety. Whether it's dialysis, physical therapy, or follow-up care, our clients rely on our drivers to show up with professionalism and compassion.

We are looking for dependable, respectful individuals who are ready to serve their community by ensuring our passengers arrive safely and on time.

Who We're Looking For

We're seeking individuals who:

• Are available weekdays during daytime hours
• Have excellent time management and people skills
• Can physically assist passengers with mobility needs
• Are comfortable using smartphones for dispatch and navigation
• Represent our company with professionalism and empathy

A Day in the Life of a Dream Care Rides Driver

• Start your shift by reviewing your schedule on our mobile app
• Perform a quick inspection of your assigned company vehicle
• Assist a rider from their home into the vehicle, securing any mobility devices
• Communicate with dispatch for next-trip instructions
• Maintain professionalism and safety throughout the trip
• End your day knowing you helped someone access essential care

Work Details

• Monday through Friday scheduling
• Most trips occur between 5:30 AM and 5:00 PM
• No night, weekend, or overnight shifts
• Scheduling is based on trip volume and availability
• Opportunities for growth as service demand increases

Key Responsibilities

• Safely transport clients to and from medical appointments
• Provide door-to-door or door-through-door support as needed
• Secure wheelchairs and mobility aids properly
• Keep company vehicles clean and compliant with safety standards
• Use a mobile app for scheduling and navigation
• Communicate professionally with dispatch and riders

Requirements

• Valid Drivers License (Illinois or surrounding state)
• Clean Motor Vehicle Record (MVR)
• Completion of DOT physical
• Pass background check and drug screening
• Ability to assist passengers with mobility limitations
• Experience working with elderly or medically vulnerable individuals is a plus
• Basic smartphone and GPS navigation skills

Required Certifications

All drivers must complete the following certifications before assignment:

• PASS Basic (CTAA)
• Securement 101 (Wheelchair Safety Training)
• CPR & First Aid with AED
• Defensive Driving (4-Hour Course)
• HIPAA Training
• Fraud, Waste, and Abuse Training (CMS)

Reimbursement for certifications and medical screening costs is available after 90 days of active service, with valid receipts and proof of completion.

What Makes a Great Dream Care Rides Driver?

• Punctual, professional, and well-presented
• Comfortable assisting passengers and securing equipment
• Maintains a positive, calm attitude
• Communicates clearly and follows safety procedures
• Treats every rider with dignity and patience

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