Junior Account Coordinator (Boston) Job at Agency, Boston, MA

M0c4RDR1MUVhbE9ZN2FxQkF0VmtjTlJVRkE9PQ==
  • Agency
  • Boston, MA

Job Description

Junior Account Coordinator

Agency Cybersecurity is fast growing venture backed startup that provides best-in-class cybersecurity and compliance. Our software and services simplify complex compliance frameworks including SOC2, ISO 270001, HIPAA, and others, empowering businesses to scale securely and confidently. We're backed by top tier investors like Y Combinator and have offices in NYC, Boston, Richmond, and London.

Location: On-Site in Back Bay, Boston

Position Type: Full-Time

Experience Level: Entry-level

Compensation: $20-25 per hour

Position Overview:

As a Junior Account Coordinator, you will play a crucial role in supporting our client-facing teams and managing customer relationships. You'll collaborate closely with account managers to ensure client satisfaction, streamline communications, and help deliver an exceptional experience.

This role is ideal for candidates eager to grow a career in cybersecurity account management or sales.

Responsibilities:

  • Assist senior account managers with client onboarding, ensuring a smooth and welcoming experience.
  • Coordinate client meetings, take detailed notes, and help manage follow-up tasks.
  • Provide timely responses to client inquiries via email, phone, and internal messaging systems.
  • Help maintain and update client records within our CRM (e.g., HubSpot or Salesforce).
  • Track ongoing client projects and ensure timely internal communication on status and deadlines.
  • Collaborate across internal teams (sales, compliance, technical services) to ensure cohesive service delivery.
  • Identify opportunities for client relationship enhancement and communicate these insights to senior team members.

Qualifications:

  • Bachelor's degree or equivalent experience preferred.
  • Exceptional organizational skills and attention to detail.
  • Strong interpersonal and communication skills, both written and verbal.
  • Proactive attitude and willingness to learn about cybersecurity and compliance.
  • Basic understanding of CRM software (experience with HubSpot or Salesforce is a plus).
  • Ability to manage multiple tasks and deadlines effectively.
  • Team-oriented mindset with excellent problem-solving abilities.
Agency

Job Tags

Hourly pay, Full time

Similar Jobs

Tasty lemon - Aai bowls and Bistro

Restaurant Manager Job at Tasty lemon - Aai bowls and Bistro

 ...Summary We are seeking an experienced Restaurant Manager to join our team! As the Restaurant...  ...customer service Create and maintain a food and beverage budget Adhere to all health...  ...school diploma/GED Minimun 5 Years fast food restaurant management experience... 

SynergisticIT

Junior Data Analyst (Remote) Job at SynergisticIT

 ...a few. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/ Data Scientists, Machine Learning engineers for full time positions with clients. Who Should Apply Recent Computer science/... 

PetSmart

Retail Sales Associate Part Time Job at PetSmart

 ...PetSmart, Inc. - - Responsibilities: Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.; Greets pet parents and answers their questions throughout the store.; Prepares online orders for pick-up... 

University of Central Oklahoma

Regular Student Technical - Esports Job at University of Central Oklahoma

 ...The UCO Esports Student Worker provides excellent customer service, technology assistance, and facility preparation for instruction, gaming, coaching, and collaboration. Interacts with customers and provides assistance to end-users by answering questions and... 

Virginia Hospital Center

Nocturnist Hospitalist Job at Virginia Hospital Center

 ...Position Title Nocturnist Hospitalist Job Description The physician is a member of the healthcare team who works in collaboration with other staff to provide comprehensive healthcare services to patients. The scope of practice of each physician is defined through...