German Speaking Customer Service for Insurance Company - Work In Greece 1 week ago Be among the first 25 applicants Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Mercier Consultancy MD is excited to present an exceptional opportunity for German Speaking Customer Service Representatives for a leading Insurance Company, with the exciting prospect of working in Greece. This role is perfect for individuals who are multilingual, enjoy helping clients, and want to experience life in a beautiful Mediterranean setting. Key Responsibilities Handle customer inquiries related to insurance policies, claims, and customer support via phone, email, and chat in German Provide comprehensive information about policy details, coverage options, and premium rates to customers Assist clients throughout the claims process, ensuring timely and accurate resolutions Resolve customer complaints and issues efficiently, focusing on enhancing customer satisfaction Document customer interactions accurately in the CRM system for effective management Work closely with internal teams to improve service delivery and customer experience Stay updated on insurance industry trends and company offerings to provide relevant assistance Requirements Fluency in German (both written and spoken) is essential; knowledge of English and Greek is a plus Previous experience in customer service, preferably within the insurance industry Strong communication skills with an ability to explain complex insurance concepts clearly Excellent problem-solving abilities and a proactive attitude towards customer needs Ability to manage multiple inquiries in a fast-paced environment Familiarity with CRM software and other customer service tools is desirable Willingness to relocate to Greece and work flexible hours, including evenings and weekends as necessary Benefits Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More.. Seniority Level Entry level Employment Type Full-time Job Function Customer Service Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x Get notified about new Customer Service Specialist jobs in Germany. #J-18808-Ljbffr
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