Epic Cupid Analyst Job at HCTec, Sonoma, CA

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  • HCTec
  • Sonoma, CA

Job Description

Epic Cupid Analyst

  • Location : Palo Alto, CA
  • Position Type : Full-time Employment (FTE) – Direct Hire
  • Number of Openings : 1
  • Start Date : ASAP
  • Salary Range : 115 – 150K
  • On-site Requirements : 1-2 days on-site per month – Candidates must be within reasonable driving distance to Palo Alto, CA
  • Interview Process : 1st: Phone Screen w/ HR -- 2nd: Interview w/ Hiring Manager -- 3rd: Team Interview

Position Summary :

  • Our client is seeking an Epic Cupid Analyst to join their clinical applications team supporting cardiovascular workflows and systems. This analyst will work alongside a team of three other analysts and support ongoing system upgrades, new site implementations, and Cupid enhancements, including expansion of non-invasive cardiology workflows and supply integrations.
  • This role supports the health system’s Epic environment by designing, building, testing, and optimizing applications that help deliver high-quality, efficient, and safe patient care. The analyst will also collaborate with operational stakeholders and IT teams to resolve issues, implement enhancements, and maintain system performance.
  • Key Responsibilities:
  • Provide Tier 2 support for Epic Cupid application incidents escalated from the help desk
  • Monitor production systems and troubleshoot application issues
  • Support Epic Cupid configuration, build, and optimization efforts
  • Lead small to medium complexity upgrades, enhancements, and workflow improvements
  • Modify system tables and master files under guidance of senior analysts when necessary
  • Collaborate with cross-functional IT teams including Infrastructure, Integration, Reporting, and Service Desk
  • Participate in design, build, testing, and implementation of new functionality
  • Assist with documentation of workflows, system changes, and testing procedures
  • Act as a liaison between technical teams and operational stakeholders to resolve issues
  • Mentor junior team members and assist with troubleshooting and knowledge sharing
  • Participate in on-call support rotations as required
  • Current Team & Project Work
  • Join a team of three Epic analysts supporting cardiovascular systems
  • Upcoming initiatives include:
  • Epic upgrades
  • Implementation of new clinical sites
  • Expansion of non-invasive Cupid workflows
  • Enhancements related to cardiology supplies and integrations

Position Qualifications :

  • Epic Cupid Certification (Required)
  • 2+ years of experience supporting healthcare applications
  • Experience supporting Epic clinical modules within a healthcare environment
  • Ability to support application build, upgrades, and troubleshooting
  • Strong analytical and problem-solving skills
  • Ability to collaborate with technical teams and clinical stakeholders
  • Bachelor’s Degree is required

Job Tags

Full time, Immediate start

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