Job Description

Opportunity Description

We are seeking an Epic Beaker Certified Analyst to support laboratory operations by analyzing workflows, identifying system capabilities, and implementing sustainable solutions. This role partners closely with lab stakeholders to optimize processes, resolve system issues, and support ongoing system enhancements, maintenance, and upgrades.

One day a week onsite – at the office

Key Responsibilities

• Collaborate with laboratory customers to assess workflows, operational needs, and system optimization opportunities
• Analyze application capabilities and implement best-practice solutions aligned with departmental goals
• Troubleshoot and prioritize break/fix issues, developing scalable, long-term resolutions
• Thoroughly test system changes and communicate updates clearly to stakeholders
• Participate in routine system maintenance and quarterly Epic upgrades
• Support optimization initiatives by helping define project scope and ensuring adherence to timelines
• Facilitate Beaker team workgroup meetings and collaborate on cross-functional initiatives
• Participate in shared on-call support rotation

Skills & Experience Required

• AP and CP Epic Beaker experience
• Strong understanding of laboratory workflows
• Experience with security, reporting, and results review processes
• Experience with ancillary lab systems or integrations strongly preferred (e.g., RALS, Data Innovations, Blood Bank systems, reference lab interfaces, pathology systems)
• Strong analytical, troubleshooting, communication, and documentation skills
• 3 years' experience with appropriate clinical LIS applications support

Education & Certifications

• Epic Beaker CP and/or AP Certification required
• Bachelor's degree in computer science or equivalent technical training

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