*Description*
The ideal individual will enjoy a range of data entry responsibilities including, but not limited to:
* Accurately entering and processing a high volume of sales orders in a timely manner
* Problem solving by researching within the database, email exchanges, the internet, and appropriate personnel throughout the company
* Diligently following sales orders and returns through to completion, working with appropriate parties to quickly resolve issues that delay timely processing
* Updating customer kit files
* Verifying customer licenses
* Releasing/voiding backorders
* Picking up orders from sales and customer service/sales
* Communicating directly with online customers to seek clarification on orders and communicate backorders found in their orders
* Scanning and filing daily sales orders
* Sorting incoming mail and mail out invoices
* Providing daily metrics and reports as needed
The ideal candidate should thrive in a small team setting where priorities can change rapidly and who will seek opportunities to create improvements and efficiencies. Additionally, qualified candidate must have:
* Prior experience entering technical/custom sales orders in a high volume, customer focused setting
* Proficiency in use of computers and software
* Excellent organizational and time management skills
* Detail-oriented work ethic
* Ability to prioritize and multi-task for maximum efficiency without sacrificing
accuracy
This individual should thrive in a small team setting where priorities can change rapidly.
*Skills*
Customer service, data entry, Microsoft excel, Ms excel, Reporting, salesforce crm, Sales support, order processing
*Top Skills Details*
Customer service,data entry,Microsoft excel
*Additional Skills & Qualifications*
Must Haves:
1. High attention to detail
2. Problem solving skills (ability to work independently)
3. Communication skills, asks questions
4. Data Entry
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract to Hire position based out of Mukilteo, WA.
*Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
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