Job Description

• Stakeholder analysis, assessment, and engagement.
• Communications planning, development, and execution.
• Process development/Change impacts assessment.
• Training planning, development, and delivery support.
• Go-Live Support Model Development & Stabilization planning.

• Change management experience on a full-cycle systems implementation.
• Project management skills.
• Process improvement experience.
• Utility experience preferred. If not utility experience, then manufacturing experience required.

• In building a smarter, more resilient grid, we are continuously improving our systems and processes. As such, we are upgrading our Outage Management System (OMS) to version 2.6 and performing improvements for operational efficiency.
• In this role, you will assess stakeholder change impacts, update and create team-based training materials (including job aids), and develop and execute a go-live communications plan, and support model as related to the OMS 2.6 upgrade. As part of the engagement, we would like the person to work with a mindset that this training will need the ability to be continuously updated. All of this will be in partnership with SMEs.
• To deliver these results, you'll lead change efforts collaborating closely with OMS 2.6 Update project team leaders, stakeholders across Transmission & Distribution, Customer Operations, and with Grid Operations, IT and Integrated Grid SMEs. Candidate must also be comfortable working with an SI, and have experience working on large-scale full-cycle technology implementation projects.

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